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Can I access MySQL remotely?
MySQL by default is set to only accept local connections (from our servers) and is also...
Can I edit my DNS?
Please be advised that we do not provide a "DNS only" service. DNS can only be edited or managed...
Do you allow reseller overselling?
Yes, we do. Many resellers like to create their own custom packages, which often include more...
Do you restrict the number of mails I can send?
Yes. Currently, all hosting accounts are limited to 100 outgoing e-mails per hour. This is to...
Do you support Python/mod_python?
Due to security concerns with the current mod_python implementation on shared hosting (even...
Do you support sFTP (Secure FTP) or FTPS (FTP over SSL)?
Because we have moved our SSH port from the standard port of 22, unfortunately we do not support...
Do you support/Can I use custom nameservers?
Absolutely. In order to use custom nameservers on our service, you simply need to register your...
How do I access my hosting control panel?
We provide WHM/Cpanel access to all of our clients. To access your control panel, simply navigate...
How do I use my hosting control panel?
At ThisWebHost we currently implement the WHM/Cpanel control panel for our customers to use. We...
What are the specs of your shared hosting servers?
Our shared servers contain a minimum of 8 Cores (Dual x Quad Core CPU's) and 4GB RAM.
What happens if I exceed my bandwidth or disk space?
Bandwidth Due to the way our systems are configured, you are "hard limited" to the amount of...
What is a dedicated IP address and what is it good for?
In a typical shared hosting environment, it's not uncommon for hundreds of websites to share...
What is a reseller account? Aren't addon domains good enough?
"Addon Domains" within Cpanel allow you to host additional domains from a single hosting account....
Which Operating System do you run on your servers?
We run CloudLinux on all of our shared hosting servers.
Why is your cPanel showing as "VPS Optimized"?
Technical BackgroundIn the second to third quarter of 2014 we moved our infrastructure from a...
Will you install scripts for me?
We cannot offer this kind of support included within our hosting packages. If you're having...
mod_security Explained
What is mod_security?mod_security is a server side module for Apache that allows us to scan web...
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