Articles

 About Transferring Domains to this*

You may choose to transfer your domain to this* in order to have both your hosting and your...

 Can you cancel and refund a domain name purchase?

All domain registrations are final and cannot be cancelled or refunded. Please be sure you...

 Do you support/Can I use custom nameservers?

Absolutely. In order to use custom nameservers on our service, you simply need to register your...

 How do I change the contact information for my domain?

Login to our client area. Select 'Domains' and then 'My Domains'. Locate the domain name you...

 How do I hide my personal details on WHOIS lookups?

If you are concerned about your privacy, we provide a service called "ID Protection" which will...

 How do I renew my domain name?

To renew your domain name(s), first log in to our client area.Select 'Domains' and then 'Renew...

 How do I transfer a .co.uk domain to ThisWebHost?

Transferring a .uk domain differs slightly from other TLD's such a .com, in that no EPP code is...

 How do I update my nameservers at ThisWebHost?

1. Login to the client area. 2. Select "Domains" -> "My Domains" from the client area...

 How to obtain your EPP code

Your EPP code is required if you wish to transfer your domain name from us to another provider....

 I am having trouble getting my EPP code

Our systems will send the EPP Code for your domain to the 'Administrative' contact e-mail address...

 I transferred my domain name away from this* to another provider, but it is still showing in my client area!

Losing registrars (the registrar from where you are moving the domain away) are not notified that...

 I've received an e-mail asking me to verify my domain contact information - is this legitimate?

We can confirm that if you have an active domain registered with us, our systems may send you an...

 What IP address do I point my DNS to?

Since we have many servers, and not a single server with a single IP address, please see your...

 What is auto renew?

When a domain name is near its renewal date, if the "auto renew" option is ticked and enabled, an...

 What nameservers do I use with ThisWebHost?

Please use the following nameservers: ns1.thiswebhost.com (198.58.113.25)ns2.thiswebhost.com...