There's a problem with my bill or I don't understand my bill!

All bills should be fully explained, and broken down into their relevant charges. If you believe you have been incorrectly billed, please get in touch with our support team and explain why you feel your bill is not accurate. A member of our team will investigate and refund you if the bill is indeed incorrect.

Please do not create a PayPal or other gateway dispute. ThisWebHost will always refund any mistakes on incorrect bills. Creating a payment dispute not only creates additional unnecessary work for us, it may also put your account at risk.

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