As a reseller, when attempting to perform an action in cPanel you may experience the following error/issue:
"This feature is not available while logged in with root override. You are logged in with the root, or reseller's password. Please login with this user's account password or go back."
This occurs because you are logged in to WHM as well as the current cPanel account. To resolve this issue, please access your WHM and ensure you 'Logout' instead of closing the window. Once you've done this, simply login to the relevant cPanel account and you will now be able to perform the previously restricted action.
