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Guides and tutorials on how to perform common mail tasks in cPanel
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You may receive the following error message when attempting to access webmail:A network error...
AppleMail port 585 ProblemsWhen using AppleMail, or some other mail clients, you may experience issues where your IP address...
Domain (yourdomain.tld) has exceeded the max defers and failures per hourWhen attempting to send e-mail, you may receive the following bounce-back error, preventing you...
Enable SMTP Authentication on iOSTo send e-mail through our servers, you must ensure that SMTP authentication is enabled. To check...
How do I redirect my site elsewhere, but keep my mail hosted with you?Some users may wish to redirect their main website to a third party platform, but keep and...
How to enable SMTP AuthenticationMicrosoft Outlook Express Select Tools and then Accounts. Click the Mail tab. Select the...
How to setup Fetch Mail in HordeTo setup Fetch Mail accounts... Login to Horde. Click MAIL on the left side of the screen....
I am receiving an error sending e-mailIf you are receiving the following error message or bounce-back:550 5.7.1 [CSR] Our system has...
I am unable to forward my e-mails to gmail, yahoo, hotmail etc!At ThisWebHost we try our best to make sure that e-mail deliverability (sending e-mails from your...
I am unable to send e-mail to my domain when using external MX recordscPanel attempts to automatically detect whether or not our servers should be used to handle your...
Messages sent to my account or domain are being bounced back with "black listed" related errorsIn order to help protect our network against spam, we implement various anti-spam mechanisms. One...
Problems with AppleMailThere are some publically documented problems with AppleMail due to the way it maintains open...
SSL SMTP AccessRecently a change to cPanels default settings has occurred which now requires all SMTP...
What are your mailing limits?To help reduce and ideally prevent spam from being sent from our network, we impose mailing...
What is Greylisting and how do I disable it?Greylisting is a new anti-spam implementation offered by cPanel/WHM. It works on the principle...
Where is my Spam folder? How do I access it?Via Webmail In Horde, you can find the spam folder by logging in and expanding the 'Mail' option...