Once an account has been created and setup on our servers, the domain name cannot be changed...Can I host multiple sites on my account?
If you have our 'Standard' package or above, you can host multiple websites by either utilising...Contacting us via e-mail
Before contacting us via e-mail please be aware of the following;Existing Customers: a) Our...How can I use Google Apps for e-mail with my hosting?
Using Google Apps for e-mail instead is a very easy process, simply follow these Google Apps...How do I access my cPanel/WHM?
You may access cPanel or WHM by logging into the client area, selecting 'My Account' at the top...How do I change my hosting username?
Usernames are automatically generated by the server, based upon the main domain of the account...How do I change my hosting/FTP or cPanel password?
To change your hosting password, simply follow these steps: Login to our client area. At the...How do I view past e-mails you have sent me?
When logged in to the client area, click on the section towards the top right that says 'Hello,...How long can I expect to wait for a response or resolution to my support ticket?
This depends on many factors, so it's perhaps best if we explain how our ticket system works.What...My site has been hacked/defaced/compromised - what can I do?
Unfortunately it is almost impossible for us to determine how your website was "hacked", but in...My site is very bandwidth heavy - what can I do?
If you run a busy or popular website then you may be familiar with a term called "bandwidth"....What are your nameservers?
To have your DNS managed by us and to switch your nameservers, please use the following:...Where is Fantastico?
Fantastico has been replaced with Softaculous, which is a complete drop-in replacement for it....