Knowledgebase

Once an account has been created and setup on our servers, the domain name cannot be changed...

If you have our 'Standard' package or above, you can host multiple websites by either utilising...

Before contacting us via e-mail please be aware of the following;Existing Customers: a) Our...

Using Google Apps for e-mail instead is a very easy process, simply follow these Google Apps...

You may access cPanel or WHM by logging into the client area, selecting 'My Account' at the top...

Usernames are automatically generated by the server, based upon the main domain of the account...

To change your hosting password, simply follow these steps: Login to our client area. At the...

When logged in to the client area, click on the section towards the top right that says 'Hello,...

This depends on many factors, so it's perhaps best if we explain how our ticket system works.What...

Unfortunately it is almost impossible for us to determine how your website was "hacked", but in...

If you run a busy or popular website then you may be familiar with a term called "bandwidth"....

To have your DNS managed by us and to switch your nameservers, please use the following:...

Fantastico has been replaced with Softaculous, which is a complete drop-in replacement for it....