Existing Customers - Support
If you're an existing customer and looking for support, then this is the page for you. Please be advised that we do not provide hosting or billing support using this contact form. If you require support, you will need to submit a support ticket from within our client area. Any support requests sent via this form will not be responded to.
Feedback and Suggestions
We welcome all (sensible and constructive) feedback on how we can improve our service. Please let us know how you think we can provide a better hosting experience to you, and we'll do our best to take your suggestions on board.
Abuse Reports
If you would like to report someone for copyright infringement on our servers, please read this page before getting in touch with us. It will explain what information we require in order to take action, and will expedite the process significantly.
Free Hosting/Hosting Deals
Please do not contact us asking for free hosting, or asking if we are able to exchange hosting for advertising on your website. We require payment for all hosting accounts without exception, and are not interested in any of these offers or related offers.