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About Transferring Domains to this*
You may choose to transfer your domain to this* in order to have both your hosting and your...
Views: 3421
Can I access MySQL remotely?
MySQL by default is set to only accept local connections (from our servers) and is also...
Views: 1305
Can I edit my DNS?
Tp edit the DNS for your domain, simply login to your cPanel account and look for 'Advanced DNS...
Views: 1601
Do you allow reseller overselling?
Yes, we do.
Many resellers like to create their own custom packages, which often include more...
Views: 1035
Do you back up my data?
We backup our clients data once every day. These backups are then transferred offsite to a remote...
Views: 1758
Do you have/support Zend Optimizer?
Due to incompatibilities with Litespeed and PHP 5.3.xx, we currently do not support Zend...
Views: 1250
Do you offer shell accounts or SSH access?
We do not offer shell accounts, but jailshelled SSH access is enabled by default on our...
Views: 1923
Do you restrict the number of mails I can send?
Yes. Currently, all hosting accounts are limited to 100 outgoing e-mails per hour. This is to...
Views: 1275
Do you support both PHP4 and PHP5?
Our servers are compiled with PHP5 support as standard, and we have no plans to accomodate PHP4...
Views: 1331
Do you support cURL?
Yes, we support cURL on all of our shared servers. The cURL binary can be found at:
/usr/bin/curl
Views: 932
Do you support Ioncube?
Yes, we have compiled our servers with Ioncube support prebuilt, so no configuration on your part...
Views: 1237
Do you support Python/mod_python?
Due to security concerns with the current mod_python implementation on shared hosting (even...
Views: 992
Do you support/allow ffmpeg or ffmpeg-php?
The short answer is "no", not on our shared hosting plans.ffmpeg can be very resource...
Views: 1614
Do you support/Can I use custom nameservers?
Absolutely. In order to use custom nameservers on our service, you simply need to register your...
Views: 2094
How do I access my hosting control panel?
We provide WHM/Cpanel access to all of our clients. To access your control panel, simply navigate...
Views: 1521
How do I use my hosting control panel?
At ThisWebHost we currently implement the WHM/Cpanel control panel for our customers to use. We...
Views: 1561
Is mod_rewrite available on your servers?
mod_rewrite is installed and enabled by default on all of our shared servers.
Views: 1016
What are the specs of your shared hosting servers?
Our shared servers contain a minimum of 8 Cores (Dual x Quad Core CPU's) and 4GB RAM.
Views: 1801
What happens if I exceed my bandwidth or disk space?
Bandwidth
Due to the way our systems are configured, you are "hard limited" to the amount of...
Views: 4289
What host or server address do I use for MySQL?
When using scripts stored on our servers, please use "localhost" (without quotations) as the...
Views: 1253
What is a dedicated IP address and what is it good for?
In a typical shared hosting environment, it's not uncommon for hundreds of websites to share...
Views: 2804
What is a reseller account? Aren't addon domains good enough?
"Addon Domains" within Cpanel allow you to host additional domains from a single hosting account....
Views: 1495
What is the path to PHP?
The path to PHP on all shared servers is: /usr/bin/php
Views: 897
What nameservers do I use with ThisWebHost?
Please use the following nameservers:ns1.thiswebhost.comns2.thiswebhost.com
Views: 2985
When using PHP's mail() function, why is the From: address wrong?
By default, PHP will send e-mail from the account you are running the script from. Usually this...
Views: 1276
Which Operating System do you run on your servers?
We run Linux on all of our shared servers, and our most commonly used distribution is CentOS.
Views: 1046
Will you install scripts for me?
We cannot offer this kind of support included within our hosting packages. If you're having...
Views: 1206