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Knowledgebase
Q. About Transferring Domains to this*
You may choose to transfer your domain to this* in order to have both your hosting and your domain in the same place for convenience. There are, however, a few restrictions and key things you need to consider when it comes to transferring a domain:
For .com and most other TLD's:
- Your domain must be older than 60 days - that is, your domain must have been registered for at least 60 days before you are able to transfer it to us. This is a security measure imposed by domain registrars and is beyond our control. Attempting to transfer a domain less than 60 days old will result in the transfer process automatically failing.
- Your domain must be unlocked for transfer. If your domain is not unlocked, the transfer process will fail. Please contact your existing domain registrar to ensure the domain is unlocked.
- Any WHOIS Guard or other WHOIS data protection services must be disabled. This is so that the transfer verification e-mails will be received by yourself, otherwise the e-mails will not be received and the transfer process will fail.
- You must obtain an EPP code from your current registrar. This code must be alphanumeric and contain no "special" characters.
- If your domain has expired, it may be possible to transfer to us if it is not in the redemption period. Please check with your current registrar first.
For .uk domains:
- Before you can initiate the transfer to us, the IPSTAG for your domain must be changed to 'ENOM' (without quotes).
- If your domain name has more than 90 days left before expiration, it cannot be automatically renewed for a further period by us. In these situations, the cost of the transfer will be 100% refunded, and you will need to renew the domain closer to the expiration date.
- Though you may be prompted for an EPP code, no code is necessary for .uk domains - so please just enter '123' (without quotes) into this field.
The domain transfer fee
The domain transfer fee includes the renewal of your domain when it is successfully transferred to us.
