Due to internal structure changes, ThisWebHost is now a UK registered limited company. Because of this, we are now in the process of changing our internal payment gateways to accept payment in GBP (British Pounds). We expect this process to be completed within the next 7 days. If you’re alarmed by reading this, please don’t be.
What’s going on? Have you been bought out or purchased by another company? Is my hosting service going to change?
The answer to all of these questions is a very clear “no”. The reason for the change to a UK limited company is simply one of convenience. The director and majority shareholders of ThisWebHost are UK citizens, so it seemed only appropriate to register the company in the UK. The internal structure (staff, servers, support) remain exactly the same with no change(s) at all so there will be no difference to the service that we provide.
Again, these are merely internal changes.
What happens to the pricing?
Due to fluctuations with exchange rates, we are going to effectively have 2 different pricing options. Our current pricing in USD will remain, but we will also add prices in GBP for those within the UK. If you are purchasing from the UK, you will notice a ‘GBP’ currency option within the shopping cart area and may pay in GBP if you wish. We will try our best to keep the pricing as close as possible but you may notice a small increase.
If you are outside the UK and pay in USD, depending on the payment method that you use you may or may not notice any changes. If paying by Google Checkout, you will notice that the USD value is converted to GBP during the checkout process. Please note that whilst the conversion occurs, you are still paying the same price, just in a different currency. If you pay by PayPal or PayPal subscription, you will notice no changes at all. The payments will remain in USD and no conversion is performed.
What happens to my currently active PayPal subscription?
Before we migrate gateways, we will be canceling all recurring payments from our previous PayPal account. If you had a current PayPal subscription setup, you will need to create a new one to our new PayPal account. You can do this by viewing a due invoice on or before the due date, and selecting the ‘PayPal Subscribe’ option.
When will these changes occur?
We will implement these changes on August 1st 2010.
I am a UK customer/live in the UK. Does this mean I can now get my hosting in the UK?
We are looking at colocation providers, and our aim is to be able to offer UK hosting solutions in the near future.
I’m a customer in the USA – are you moving my site/servers to the UK?
Absolutely not. These changes are internal only, and no changes are being made to our network or customer websites.
Should you wish to discuss this change, or have any questions, comments or concerns; please either create a ticket within your client area, or respond to this blog post.
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