It seems that with our last post and mail out, some customers are still confused regarding the situation. We apologize for this, and hope to clear up this confusion with this blog post. I’ll try to summarize the situation as simply as possible;
If you have any questions or comments about this change, please let us know.
Due to internal structure changes, ThisWebHost is now a UK registered limited company. Because of this, we are now in the process of changing our internal payment gateways to accept payment in GBP (British Pounds). We expect this process to be completed within the next 7 days. If you’re alarmed by reading this, please don’t be.
What’s going on? Have you been bought out or purchased by another company? Is my hosting service going to change?
The answer to all of these questions is a very clear “no”. The reason for the change to a UK limited company is simply one of convenience. The director and majority shareholders of ThisWebHost are UK citizens, so it seemed only appropriate to register the company in the UK. The internal structure (staff, servers, support) remain exactly the same with no change(s) at all so there will be no difference to the service that we provide.
Again, these are merely internal changes.
What happens to the pricing?
Due to fluctuations with exchange rates, we are going to effectively have 2 different pricing options. Our current pricing in USD will remain, but we will also add prices in GBP for those within the UK. If you are purchasing from the UK, you will notice a ‘GBP’ currency option within the shopping cart area and may pay in GBP if you wish. We will try our best to keep the pricing as close as possible but you may notice a small increase.
If you are outside the UK and pay in USD, depending on the payment method that you use you may or may not notice any changes. If paying by Google Checkout, you will notice that the USD value is converted to GBP during the checkout process. Please note that whilst the conversion occurs, you are still paying the same price, just in a different currency. If you pay by PayPal or PayPal subscription, you will notice no changes at all. The payments will remain in USD and no conversion is performed.
What happens to my currently active PayPal subscription?
Before we migrate gateways, we will be canceling all recurring payments from our previous PayPal account. If you had a current PayPal subscription setup, you will need to create a new one to our new PayPal account. You can do this by viewing a due invoice on or before the due date, and selecting the ‘PayPal Subscribe’ option.
When will these changes occur?
We will implement these changes on August 1st 2010.
I am a UK customer/live in the UK. Does this mean I can now get my hosting in the UK?
We are looking at colocation providers, and our aim is to be able to offer UK hosting solutions in the near future.
I’m a customer in the USA – are you moving my site/servers to the UK?
Absolutely not. These changes are internal only, and no changes are being made to our network or customer websites.
Should you wish to discuss this change, or have any questions, comments or concerns; please either create a ticket within your client area, or respond to this blog post.
As you may be aware, we’re currently in the process of developing our new website. It’s a process that has taken far longer than anticipated, due to the many changes we’ve decided to make along the way, but we now have a clear vision of things that we’d like to complete before launch. David (who is the co-founder of this*, and also a web designer) has spent a great deal of time on the new website, but has decided to take on other design duties full time. I wish him the best of luck in his new endeavours. Since we have a reasonably decent number of designers and developers as our client base, we thought we’d open the doors and see if anyone has any interest in helping us complete the new site!
What we Need
We’re looking for someone to help design and develop the new client area with us. The key goal of the new client area is dramatically improved user interface and accessibility. The client area currently runs off WHMCS using the Smarty templating engine, but familiarity with this isn’t required – just the ability to code valid xHTML and CSS. The current client area feels very confusing and doesn’t ‘flow’ very well at all. We’d like to change that and redesign it completely from the ground up, so we can present the correct information where it’s needed and in a manner that’s easy to understand. Essentially we want a clean and accessible user interface.
Ideally we’d prefer someone who isn’t in school or college, to prevent the distraction from important curriculum work. Experience with jQuery or general Javascript would be hugely advantageous, as is PHP/MySQL. These extras are very helpful, but not required – so if you’re a competent designer who can also output their work into xHTML and CSS for the web, we’d still like to hear from you!
So, to recap; are you familiar with designing user interfaces? Can you design clean, easily accessible control panels/backends? Can you also code valid xHTML/CSS?
If you’re interested in applying, or have any questions, please e-mail jules@thiswebhost.com. Please be sure to include examples of your work.
UPDATE: This is not a request for a full or part time position, merely a request for work. You will be required to work remotely, so you are not needed in-house.
Customer DNS editing is something we’ve previously limited to resellers only. The reason behind this is that, simply put, it’s very easy to make a mistake when adding or editing DNS and subsequently it’s possible to cause significant issues with an account. Many of you have asked, however, if/when this will become available – so we’ve decided to open this option up for everyone now.
The edit the DNS for your domain, simply login to your cPanel account and look for ‘Advanced DNS Zone Editor’. Resellers (with WHM Access) can still edit all of their clients DNS via WHM directly – or can edit it in this fashion. You can now add/edit A records, CNAME and TXT records. MX records will still need to be edited via the ‘MX Entry’ option of cPanel.
Today we’re delighted to report that we’ve deployed our fourth shared hosting server, which we’ve dubbed ‘Jane’. To celebrate our increasing growth, we’ve decided to offer the first 50 accounts on Jane a 20% discount for life (meaning the duration of the account). This discount will apply to any package on any term, and can be obtained by entering the coupon code ‘THISJANE’ (without quotes) during the order process.
Enjoy the discount, and please spread the word, so we can continue to grow!
